Official Privacy Policy
Effective Date: October 2023
Welcome to Safety Tracker Pro (com.safetytracker.pro.guardian). We are committed to protecting your privacy and ensuring you have a safe experience using our services.
1. Introduction
Safety Tracker Pro provides real-time location sharing and emergency SOS services. This policy explains how we collect, use, and safeguard your data when you use our mobile application.
Important: Our app requires Background Location Access to ensure that your Guardians can find you during an emergency even if the app is not actively open.
2. Data We Collect
A. Location Information
To provide core safety features, we collect precise and approximate location data. This is used for:
- Sharing your live movement with your approved "Guardians".
- Sending your exact coordinates during an SOS alert.
- Background Usage: We collect location data even when the app is closed or not in use to maintain safety tracking.
B. Personal Information
During registration, we collect:
- Name: To identify you to your Guardians.
- Mobile Number: To secure your account and link safety circles.
- Date of Birth: To ensure age-appropriate service use.
- Profile Photo: To help your friends recognize you on the map.
C. Device Information
We may collect Device IDs and IP addresses to prevent fraud, show relevant advertisements (via Google AdMob), and send push notifications.
3. How We Share Your Data
We do not sell your personal data to third parties. Data is shared only in the following scenarios:
- With Guardians: Your location is shared ONLY with users you have explicitly accepted as Guardians.
- Service Providers: We use third-party tools like Google Play Services and AdMob which may collect device identifiers.
- Legal Requirements: If required by law to protect user safety.
4. Data Security
We use industry-standard SSL/TLS encryption to protect your data during transit from the app to our secure servers. Your data is stored behind secure firewalls and accessed only by authorized systems.
5. User Rights & Data Deletion
You have full control over your data. In compliance with Google Play's Data Safety policies, we provide multiple ways to delete your account and associated data:
A. Deletion via App
The simplest way to delete your data is directly within the Safety Tracker Pro app:
- Open the app and go to the Profile tab.
- Select Account Settings or Delete Account.
- Confirm the deletion. Your account and all data will be removed immediately from our active servers.
B. Manual Deletion Request
If you cannot access the app, you can request account deletion by contacting us. We will process your request within 48-72 hours.
- Step 1: Send an email to support@yourdomain.com from the email address/number associated with your account.
- Step 2: Use the subject line "Request for Account Deletion - Safety Tracker Pro".
- Step 3: Once verified, we will wipe all your records.
C. What Data is Deleted?
When you delete your account:
- Your Personal Profile (Name, Phone, DOB, Photo) is permanently erased.
- Your Location History and saved places are wiped.
- Your Guardian Connections and circle memberships are revoked.
- We do not retain any personal data after account deletion, except where required by law (e.g., for financial transaction records if applicable).
6. Children's Privacy
Our services are not intended for children under 13 without parental consent. If we learn we have collected data from a child under 13 without verification, we will delete it immediately.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date".
8. Contact Us
If you have any questions about this Privacy Policy or data deletion requests, please contact us at:
Email: support@yourdomain.com